PRIVACY POLICY

Last Updated February 20, 2020

Thank you for visiting our website and choosing to be a customer of PRO-AM Racing Ltd, (“PRO-AM Racing, “we”, “us”, or “our”). 

 

Here at PRO-AM Racing we take your privacy seriously.

This privacy statement provides information on how we use personal data relating to our customers (also referred to in this notice as "you") through our website platform. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, please contact us at info@proamracing.co.uk

HOW WILL WE COLLECT YOUR DATA?

We collect your data via our website as follows:

  • When you enter your details to subscribe for our newsletter

  • When you get in touch via our contact us page

  • When you enter your details when creating an account within the website

  • When you enter your details within our shops checkout during a purchase

WHAT PERSONAL DATA WILL WE COLLECT?

As a customer of PRO-AM Racing we collect the following data via our website, as supplied by yourselves:​

  • Your name

  • Contact Details: Email, phone number

  • Location: Address

  • Any additional information in the “contact us” message box

HOW WILL WE USE YOUR DATA?

There are two main reasons for using this data, as outlined in the rules of GDPR, these are ‘Legitimate business Interest’ and ‘Fulfilment of Contract’. To elaborate, we will only use the personal data we obtain through our website as follows:​

  • To properly process your orders and ship goods to the correct address

  • To advise you on any order related details

  • To send you general product announcements and news updates

  • To get in contact with you when you have asked us to do so

  • To send you any information you have requested

  • To administer prize draws and competitions

  • To inform you of any changes to important policies or procedures.

We are using the personal data that you give via our website on the basis that you have consented to us using it to get in touch with you for the reasons detailed above. You can withdraw your consent at any time by contacting us at info@proamracing.co.uk or simply selecting the ‘opt-out’ option that will be included in every news/update email communication.

WHO WILL YOUR DATA BE SHARED WITH?

We will not share your personal data that you give to us through our website with any third parties, inside or outside of the UK/European Economic areas, for sales & marketing purposes.

We only share and disclose your information with the following third parties (categorised below for their purpose of data collection). This is required for the smooth running of the website and for the ‘fulfilment of contract’ stated previously. We have checked and ensured that all these third parties are compliant to GDPR rulings.

  • User Communication & Chat

          Wix Chat, WhatsApp & Facebook Customer Chat

  • User Account Registration & Authentication

          Google Sign-In and Facebook Login

  • User Connection to their own Third-Party Accounts

          Facebook Account, Instagram Account & YouTube Account

 

  • Invoice & Billing

          Stripe and PayPal Payments

 

  • Delivery & Logistics

          DPD, Royal Mail, Parcel Force & UPS

 

  • Website Hosting, Performance Monitoring & Analytics

          Wix

HOW LONG WILL WE RETAIN YOUR DATA?

Your name and email information that you provide us via any ‘subscriptions’, which we will use for marketing purposes only, will be kept with us until you notify us that you no longer wish to receive this information.

Any details sent to us via our ‘contact us’ page will be deleted once your enquiry has been completed, no details will be stored.

We hold information pertaining to Sales Orders and delivery of goods for a reasonable amount of time, to ensure accurate fulfilment of contract, and also to facilitate any claims you may need to make regarding returns etc.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.